Developing our plan

We work alongside our customers and the UK’s energy regulator, Ofgem, to make sure we are providing the services people need, at the right cost and with the right priorities.

The people we talk to

We regularly talk to lots of different groups of people to get input on our future plans. All are equally important to us and includes:

  • Government groups
  • Local interest groups
  • Charities
  • Businesses
  • Energy partners

And, of course, our customers.

We heard from 12,500 people from these groups in the last year alone and are keen to hear from everyone who has a view.

If you would like to know more about how you can have your voice heard, visit get involved.

What do you think?

We have listened to feedback and used this to shape our plans to date. But we aren’t stopping there. We are still asking our customers to get in touch and tell us what they would like to see happen. You can get involved, too:

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