Blogs

Maxine Frerk, Chair Customer Engagement Group for SGN, gives us an update on the CEG’s progress. ” We’ve been really impressed with the amount of consumer and stakeholder engagement that SGN has managed to do in a very short period over the summer. Moreover this engagement has really shaped certain aspects of the plan – such as the support to be provided to vulnerable customers.” The SGN Consumer Engagement Group has now had a chance
Maxine Frerk, Chair Customer Engagement Group for SGN, gives us an update on the CEG’s progress. ” At the start of July, SGN had to provide a full draft of their Business Plan to the Ofgem Customer Challenge Group (CCG). The SGN CEG had access to review an early version of it and to provide some initial reactions which SGN took on board in finalising their submission. Since then we have carried out a thorough
Maxine Frerk, Chair Customer Engagement Group for SGN, gives us an update on the CEG’s progress. “We’re pleased to say we’ve now completed, what we described in our initial planning document, as ‘phase two’ of our work.Since January we’ve been discussing with SGN its overall business plan for the next price control period (2021 to 2026) and to assist our work, the company has shared its working documents for all relevant business areas. These documents
A blog from Ryan Smith Innovation Delivery Manager, SGN The annual Utility Week Live conference is taking place this week (21 and 22 May) at Birmingham’s NEC and will see the unveiling of the gas network industry’s flagship stand, the Gas Innovation Showcase. This is a collaborative effort from across the gas industry, with network operators putting customers at the heart of the innovations being developing to drive our industry forward. What’s more, Utility Week
CEO, John Morea The gas network in Great Britain is one of the most advanced and efficient gas infrastructures in the world, with some 23 million customers connected to 284,000km of pipeline, and around 85% of homes relying on gas for heat. But our current energy system is in transition.  It’s changing in response to the UK’s commitment to addressing climate change by reducing emissions to net-zero by 2050 (2045 in Scotland). If our country
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